27
Nov

Digital Fluency IQ? Backwards BEFORE Forward!

What is Digital Fluency? Digital Fluency (as defined in the Workplace Reinvention Handbook) is the ability to effectively navigate, analyze and create information as well as interact and engage stakeholders in a wide variety of social and digital technologies. Why is it important? Employees and Managers with high Digital Fluency (and even those that …
04
Nov

Cash Mob! 6 Business Lessons in Humanity

In Levittown, New York – there is a real “It’s a Wonderful Life” happening. For those who have seen the classic movie, you will remember that a kind and hard-working George Bailey is given something special on Christmas Eve. The townspeople arrive to show how much George means to the community, and help financially to save …
28
Oct

Reinvent Work Like Nenshi is Reinventing Government

Imagine an organization where the leaders were 100% transparent about what the organization was doing throughout a crisis. Imagine an organization where the leader placed compete trust in customers to do the right thing within their business. How about an organization where people feel so connected to the overriding purpose that they volunteer to help …
20
Oct

5 Workplace Culture Wows from My G Adventures Tour

I recently went on my first G Adventures tour in Northern Thailand. G Adventures’ business is sustainable travel – they use local vendors, transport and more to create authentic travel experiences for people, and ultimately to change peoples’ lives. I could talk for days about my brief trekking experience with them, but to give you …
24
Sep

How to create a disengaged employee in 4 easy steps…

1. Don’t include your employees in the big-picture purpose of their role. This means that when your employees are working, they are completing their tasks – without thinking of the bigger reason why they are completing their tasks. Unfortunately, they won’t feel connected to the company, and they won’t be strategically aligned with overall company …
14
Sep

To forgive or not to forgive – when TRUST is broken at work

Break in trust = Negative outcome. Questions: Have you ever had a boss or an employee break your trust? Have you ever lost confidence in the sincerity of a colleague? What is the fallout of broken trust? Productivity and employee engagement may be compromised. Tension can be prevalent throughout company culture. Employees could lose confidence in the …
22
Aug

Employer Brand Learnings from Zappos #insideZappos Chat

Every other Thursday, at 2 pm ET, @InsideZappos, a Twitter handle manned by employees of Zappos, facilitates the #insideZappos twitter chat for a half hour. Employees from across the company share real life answers about working at Zappos. It’s a great example of using social media to showcase your employees as advocates of your brand and to build …
31
Jul

Worst Employee Ever???

QUESTION: Would you hire a person who met EVERYTHING on your criteria list….but then said to you…that they had 10 non-negotiables? Here are the non-negotiables of the potential hire: 1. I will show up late from time to time. 2. I will leave early to pick up groceries for dinner. 3. I will take an extended lunch sometimes because I have a …