12
May

Want to motivate people? Don’t pay more…

If you are a compensation professional or a leader in any capacity, you need to watch this video  from Ted Talks, and read Drive by Dan Pink.  Talk about engaging hearts and minds!  For me, this helps to build a case for re-evaluating my company’s bonus structure and for the need for things like flex time, socially conscious programs, and …
09
May

Serving your Internal Customers

I think most leaders realize how important it is to provide great service to clients or customers. I often find, though, that some organizations forget about engaging and “serving” their internal customers – their employees. In fact, I would argue that the relationship that leaders cultivate with their employees is actually more important …
28
Apr

Storytelling to engage your team

I recently had an opportunity to participate in a webinar, led by Anecdote, a consultant firm out of Australia.  Anecdote specializes in storytelling to bring company’s strategies to life, and the webinar was about leveraging storytelling to build engagement.  I have never worked with Anecdote, so can’t tell you much about them but I can …
27
Apr

Defining Moments

I believe we all have certain moments or events in our life that help define how we behave in the future.  Dictionary.com defines a “Defining Moment” (DM) as “an occurrence that typifies or determines all related events that follow.”  I’ve been thinking about one of my DMs lately, as I’ve noticed a few times that …
25
Apr

Engaging Orientation

When a new employee starts at your company, do they feel like you’ve rolled out the welcome mat or like they’re just another number? A new employee’s first few days can be critical to their longterm success and engagement.  They are gauging whether they’ve made the right decision to come and work for you and probably feeling …
19
Apr

Great Leaders know how to Receive Feedback as well as give it.

As leaders, we’re often giving our teams feedback that will help them grow and develop. But what happens when someone on your team gives you developmental feedback? How do you take it? I’ve seen several responses ranging from sarcasm to defensiveness to agreeing immediately and then using that feedback against the person later. Most recently, …
18
Apr

Hiring High Performers

When I’m working with Managers on dealing with problem employees, I often hear “she was great in the interview”, or “he had tons of experience – I thought he’d be perfect!”, and even “I don’t know how she got hired”.  I usually give the same three types of advice on hiring the right people …
08
Apr

More on Twitter’s fluid leadership and global impact

Recently, I posted some quick info about the history and concept of Twitter, as well as a link to a Biz Stone interview.  Click here to read it.  One of the things I find fascinating about Twitter is the fluid, team effort that goes into running the company.  Biz talked about how the three co-founders, himself, Jack Dorsey, and Evan Williams, sort …