Hiring High Performers

When I’m working with Managers on dealing with problem employees, I often hear “she was great in the interview”, or “he had tons of experience – I thought he’d be perfect!”, and even “I don’t know how she got hired”.  I usually give the same three types of advice on hiring the right people …

Hire for fit

Last week, I was sitting in a meeting with a Manager who was griping about how difficult it was to find good people to work in his restaurant.  Most of the people he hired didn’t work out, and he usually knew it within the first few weeks or months. This was certainly not the first such conversation I’ve had over the years – in fact, …