Pam Ross

Pam is a Speaker, Innovator, and Trainer who ignites customer experience from the inside out, creating engaged workplaces.

Service by iPad – Pros, Cons and Recommendations for Restaurants

Posted by on Aug 25, 2011

Service by iPad – Pros, Cons and Recommendations for Restaurants

There is a lot of buzz about De Santos, a┬árestaurant in New York, using iPads to help serve their guests. Several months ago, I experienced “service by iPad” recently at a Canadian chain restaurant which was testing the technology. It was still in test phase, and was mainly used as a menu, not for ordering, but as we used it, my guest and I discussed the possible pros and cons of an...

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