Pam Ross

Pam is a Culture Developer, Speaker, and Trainer who unleashes talent to ignite innovation and customer experience.

Awesome Customer Experience at Salon Monzer in Oakville – Video

Posted by on Thursday, May 29, 2014

Awesome Customer Experience at Salon Monzer in Oakville – Video


In this short video, I share why I love going to Salon Monzer in Oakville – it’s all about the Awesome Customer Experience.

What awesome customer experience stories do you have? Please share in the comments!

3 Comments

  1. What a strong, positive message. Such a great way to share how any of us can do things to make each person we serve feel like a VIP. Obviously they do an outstanding job- you look amazing and I wish I lived close enough to go there!

    • Trish, Thank you so much for reading and commenting! It is the simple, genuine things that our employees do that build exceptional customer experience. It’s the specific procedures and policies that we put in place that sometimes complicate things.

  2. Trish, Thank you so much for reading and commenting! It is the simple, genuine things that our employees do that build exceptional customer experience. It’s the specific procedures and policies that we put in place that sometimes complicate things.

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