22
May

I ordered a Double Double, and I received an Experience

I was in a bad mood. My infant son was sick, I wasn’t feeling well, and I was trying to juggle the regular day-to-day activities (work and personal). I decided to go through the Tim Hortons drive-thru for some salvation…a double double, hot coffee hug. Little did I know, I was going to receive more than my usual customer service experience. I admit …
20
May

Two Stories About Meat And Organizational Change

Leadership lessons often come from some of the strangest places. There are two stories about meat that stand out in my mind as helpful when working on organizational change or trying to build innovation capacity in your organization. The first is a story told in Creating Magic by Lee Cockerell, who ran Walt Disney World Resort operations for many …
05
May

ROWE, Culture, HR Tech Apps with OfficeVibe

I was honoured to be interviewed by Jacob Shriar from OfficeVibe a couple of weeks ago, as part of their Culture Talks series. Jacob asked me some great questions about the future of work, culture, and my favourite HR Tech apps. Of course, before long, I was discussing Results-Only Work Environment, the Blueprint for Workplace Reinvention, and innovative …