Twitter basics you need to know

I’ve recently had the opportunity to attend the Impact99 conference which was all about integrating HR and social media. It was a great opportunity to hear about what leading companies like IBM, Kobo, Starbucks, ING Direct, and others, are doing to integrate HR into their human resources strategy. During the conference, there was opportunity to …

My Mechanic’s Secret to the Customer Experience

This morning I had the pleasure of visiting my auto mechanic. I know, that’s a strange statement in itself – I mean, how much fun is it to take your car in for a repair? But Brucedale Garage in Hamilton is different. My family has been taking our cars there for years, and so have many other satisfied people. “I truly appreciate your …

Tips to Avoid Crossing the Line in Social Recruiting

Guest post by Kyle Lagunas About the Author: Kyle is the HR Analyst at Software Advice – a company that conducts human resources and applicant tracking software comparisons.  When it comes to using social media websites for recruiting – what we call social recruiting – how far is too far? Beyond learning the hard way what works and …